Permanency Support Program 

Team Leader


Applications close 24th November 2020

PSP Team Leader 

  • Location: Dapto

  • Full time

Working at William Campbell Foundation is more than a job. Everyday you have the opportunity to make a positive difference for children and young people. 


William Campbell Foundation prides itself on a respectful and diverse workplace culture, which supports and creates opportunities for Aboriginal and Torres Strait Islander people for the benefit of children, young people, individuals and families. We value the unique skills, experience and knowledge that Aboriginal and Torres Strait Islander people contribute to the workplace, and encourage Aboriginal and Torres Strait Islander people to apply for roles within our organisation.


We are committed to being an equal opportunity employer. All applicants who meet the criteria will receive equal consideration for employment, without regard to race, age, gender, marital status, sexuality, religion, disability, age, or political opinions.

Program and Position Overview


William Campbell Foundation (WCF) is a not for profit Christian organisation committed to child safe practices, providing a range of services, including permanency support programs for children and young people. Additionally, WCF delivers therapeutic services to children, young people, individuals and families.


William Campbell Foundation’s Permanency Support Program Casework team provide high quality, trauma informed therapeutic care and interventions to comprehensively address the individual needs of children and young people who have experienced trauma or adversity in their lives. 


Our Permanency Support Program investigates and fosters the implementation of quality permanency placement options for children and young people, including adoption, restoration and guardianship.  The positions of Permanency Support Program Team Leader holds the responsibility of supervising and supporting a team of casework staff in implementing quality services to children and young people in ways consistent with the vision and values of William Campbell Foundation.


The ultimate aim of the Permanency Support Program is to achieve permanency, change, safety and protection for Children and Young People that improves cultural, social, emotional, health and educational outcomes.

Key Position Responsibilities 

  • Work collaboratively with William Campbell Foundation caseworkers, clinical staff, Department of Communities and Justice (DCJ), as well as other stakeholders, in identifying, supporting and achieving permanent outcomes for children in line with the permanent placement principles defined in the Children and Young Persons (Care and Protection) Act 1998.

  • Supervise and support a casework team in the implementation and delivery of collaborative and therapeutic services using a trauma informed approach to children and young people, birth families and carers using a strengths based, culturally based approach.

  • Possess a comprehensive understanding of child development, including knowledge of the context and impact of issues arising from children and young people being removed from their family and significant others.

  • Possess leadership experience, including analytical, strategic and reflective thinking and the ability to function as part of a multidisciplinary team.

  • Support the delivery of collaborative casework, with respect to the culture and context of each individual child or young person’s circumstances, inclusive of family and community.

  • Possess highly adaptable communication skills and the ability to address difficult issues in an appropriate and respectful manner, whilst providing expert assistance and advice to team members.

  • Possess the skills to develop and maintain effective working relationships with other WCF Staff, Internal programs, referral agencies and other service providers.

  • Ensure all required paperwork is consistent, comprehensive and meets the required standards set by the Office of the Children’s Guardian.

  • Model ethical and appropriate practices that are responsive to the changing needs of children, young people, families and individuals

  • Identify skill gaps in the casework team and support education pathways to promote an increase in ability, including training, mentoring and supervision.


William Campbell Foundation is proud to be a dynamic and supportive agency, offering:

  • Generous remuneration with salary sacrifice options, reducing taxable income

  • Collaborative and committed Management and Staff

  • Free confidential counselling services through an Employee Assistance Program

  • Resources and Supports to help you achieve great outcomes for the people we work with.

  • An opportunity to be the difference for children, young people, families and individuals

  • Regular and ongoing training and upskilling to assist you in personal development


To be eligible for this role:

  • You must have a Diploma or Degree in a relevant field and a minimum of 4 years’ experience in working with children, young people and families. 

  • You will have management experience and a continual desire to learn new approaches in supporting and building a responsive, high performing and productive team.  

  • You must be a calm and confident communicator with the ability to adapt the provision of information to a wide audience, which includes the ability to present training and information to team, children and young people, families and individuals.   

  • You will be a highly motivated individual, able to work at an exciting pace, while maintaining a consistently professional approach.

  • You will possess a high level of attention to detail with exceptional skills in time management and organisation, and a proactive approach to self-development, reflective practice and growth.

  • You will be keen to build and nurture networks and relationships with both internal and external stakeholders.

  • You will be a strong, committed and collaborative leader who is courageous and assertive when making decisions and problem solving.

  • You will consistently promote and develop positive culture, advocating WCF’s Vision and Values and support staff in doing the same.


How to Apply

  • A Cover Letter

  • Up to date Resume, including details of current position (if applicable)

  • Complete and detailed response to the Selection Criteria below, informing WCF on how you are able to demonstrate your ability to meet the required criteria

Selection Criteria

All of the below must be addressed in your application to be considered for employment, with examples provided where relevant.

  1. Minimum Diploma or Degree in relevant field and at least four years’ experience in working with children, young people and/or families.

  2. Working knowledge of the Children and Young Persons (Care and Protection) Act 1998 and the NSW Office of the Children’s Guardians Child Safe Standards for Permanent Care.

  3. Demonstrated management or supervisory experience.

  4. An understanding and willingness to work within the ARC Therapeutic Framework, to support the needs of children and young people and their caregivers.

  5. Demonstrated understanding of the importance of identifying and improving outcomes for children, young people, their families and Carers, including permanency and stability.

  6. Demonstrated experience and ability to work through conflict and crisis and to provide expert advice to staff in managing difficult situations.

  7. Demonstrated adaptable and high-level communication skills, including both verbal and written communication (must detail capacity to provide comprehensive assessment reports).

  8. Demonstrated ability to achieve set targets, oversee the quality of documentation and meet Key Performance Indicators (KPI’s).

  9. Demonstrated ability to self-motivate and work independently, as well as working cohesively as part of a team.

  10. William Campbell Foundations values are Compassion, Christianity, Accountability, Respect, Reflection and Stability. What do these values mean to you and how would you embed these into your everyday practice?

  11. Confirmation that you:

    1. Hold a current and cleared Working with Children Check

    2. Can provide a National Police Check (obtained within the past 12 months).

    3. Can provide a Current Drivers Licence and have a comprehensively insured vehicle.

    4. Have access to two referees from current or previous Managers.

    5. Will provide copies of Transcripts and Certificates detailing qualifications.

    6. Will disclose during interview any information that could impair performance in this position, which should be considered by the panel when assessing applicants.

Applications close Friday 6th November 2020

Apply Now!

Applications are to be submitted through the link below. 

Please ensure you reference the role you are applying for in the application form. 

Need more information?

Employment Package

PSP Team Leader


William Campbell Foundation acknowledges the Traditional Owners of the land on which we live and work. We pay respect to their Elders – past, present and future.

Monday - Friday

9am - 5pm

(Excluding Public Holidays)