What support can I expect as a carer?

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Due to COVID-19 restrictions, our Carer Team will be conducting information sessions and assessments differently to adhere to the regulations. We appreciate your understanding during this time. We look forward to receiving your interest in becoming a Foster Carer.

 

The support you receive from William Campbell Foundation starts from the beginning before you are even authorised as a carer. We are here to help, guide and support you through the assessment process, all the way to becoming an authorised carer and onto when the first child you care for arrives at your property. 

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Carer Assessment and Recruitment - You will be allocated a dedicated Carer Assessment and Recruitment Caseworker. This person will go through the whole carer assessment process with you and will be a support for you once you are authorised. 

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Permanency Support Caseworker - Each child in our agency is allocated a Permanency Support Caseworker. The Caseworker works with both the child and you.

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Home Visits - Your Caseworker will visit you and the child in your care once a month. Home Visits are another way the Caseworker can communicate with the child and carer, support any issues, answer any questions and much more. Our Caseworkers priority is ensuring the child feels safe and their needs are being supported. 

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Clinical Services - Our Clinical Services is committed to providing high quality, trauma-informed therapeutic care and interventions to support the individual's needs of children and young people who have experienced trauma or adversity in their lives. Our Clinical Services Team is also responsible for providing training to our carers regarding trauma-informed care and practices.  

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Our Carers also receive access and support to:

• Our 24/7 After Hours Service - If there is an emergency, no matter what time, you can call 1300 000 WCF (1300 000 923) and one of our caseworkers will answer. Our After Hour Service begins from when our office closes at 5pm up until we open at 9am the following day. 

• Ongoing Training - At William Campbell Foundation, we believe that learning should never stop of our Carers. We provide our carers with ongoing training to assist them to stay up-to-date with changes in the care system and to help continually build and improve skills. 

• Financial Allowance - Carers receive a financial allowance to assist with the everyday expense of raising a child.

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We are committed to ensuring that our carers receive the support they need to support the kids in their care.